Lead-time and Transit Time
It is important to align your lead-time and transit time with your suppliers. It is also just as important to understand the differences between the two.
Lead time takes to process an order from the time the order is placed by your customer. This is the time elapsed from when the customer places an order with your site and the time it takes for you to place an order with us, have it picked, packed, and tracking generated.
Lead times can be found in our master data feed and our general announcements. We usually take about 3-5 business days to pick, pack, and ship the order in some cases it can take up to a week and
In addition to lead time, transit time must be taken into account. Transit time is the time it takes for the pack to reach the recipient once the order is processed. As a rule of thumb, transit time is generally 3 days but can be longer or shorter depending on the carrier, origin, and destination.
We use eco-friendly cardboard and packing materials. Our peanuts are fully bio-degradable, made from corn, and are even edible.
Flat shipping rates
(Effective Feb 10, 2022)
Effective Feb 10 2022 we will be switching over to a flat shipping schedule. Based on the rates below, eligible shipments up to 0.5 Cubic Feet in volume will ship via USPS Priority.
Shipments that do not qualify for USPS Cubic Pricing will ship USPS Priority or FedEx Ground/Home Delivery based on weight. Please see our help center for more information.
*Important update: By the decision of the U.S. Postal Service to temporarily adjust rates during the holiday season, effective October 3, packages 10 pounds and less will have a $0.90 surcharge. This holiday surcharge will be in effect until December 31, 2021
Cubic Pricing Rates
Packages Eligible for USPS Cubic Pricing Qualify for the Following Rates
Packages Eligible for USPS Cubic Pricing Qualify for the Cubic Pricing Rates
FROZEN/REFRIGERATED: Frozen and Refrigerated Shipments are Subject to a $9 surcharge per box. A box is defined as 2.3 Cu Ft.
IMPORTANT: The main data feed will be modified to exclude the estimated shipping price column. If you pull data from a script or manage a third-party integrator, you need to plan accordingly